The "DDB" is the primary system used by the Technical Services department to track all installs and contracts.  This tool is also  used by the Customer Care team and Activations team.  This application has many customized features and reporting tools.  

( DDB Screenshots)

This system collects and manages email contact information for our customers.  This tool is used by the sales department to trigger usage reports to be sent to our customers based on the frequency they want to see their information.

 ( Auth Screenshots)

Used primary by our Collections department.  This data entry system was used to track laws based on state for easy look up.

( Rules Screenshots)

Whenever a user has a Help Desk type problem they will use this system for easy tracking by the IT department.  This system allows support and users to interact and view/update cases.

( HD Screenshots)

Used by the IT staff, this allowed team members, management, and project requestors to stay current and up to date with the progress of on going projects.  Developers leave notes in this system to document progress.  This system also shows timelines and milestone information.

( Pro Screenshots)

• Corporate Intranet Versions 1.0, 2.0, 3.0
• Traffic Process and Analyst Report
• Internet Portal